Tuesday, March 23, 2010

Message to management.....

A contract is a covenant between people who have agreed on a way to work together. Trust is maintained between the parties if both sides maintain the covenant and abide by the contract. This applies between the business and the customer but also between the owners/managers and the employees. We -the employees- will do our best for the company when our contract, our covenant, is adhered to by the management. When this covenant is broken or even abused we become resentful of the other who has entered into this covenant with us and we inevitably perform less than our best. When anyone from the CEO of a company to the lowest person in a company wears their beliefs on their sleeve for all to see they have an obligation to abide by those beliefs to an excess and demand those working for them to do so as well. Saying one thing but even allowing those who work for you to do another is hypocrisy and is evident to all destroying what you have said to believe in. I understand that this is a business but we will flourish if we can believe in what you say, if we see that your actions match your words, and if you maintain the covenant you have agreed to. Playing "hardball" with employee groups, looking for loopholes to exploit, or delaying and avoiding contractual obligations will destroy what could be great. While the customer is very important, your employees are your biggest asset and we will take care of the customer if you take care of us. Honor the covenant so we can as well.

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